Michelle Hitcham
Business Manager & QA Adviser
Michelle’s primary responsibility is for new customers and carers welfare and the day to day managing of the service. Michelle supervises and supports our Care Coordinator's in their priority roles. She works closely with the office team and is committed to offering a positive and individual outcome for all involved. As the Quality Assurance Advisor, Michelle works closely with the Registered Manager in maintaining and improving our customer's experiences and care service. She also works closely with and supports our Finance Manager, Jane Lucy. Michelle has over 25 years’ experience in the care sector and is trained in Health & Social Care, Risk Assessments and Customer Care.
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